Questions? We Have Answers.
What is your return policy?
For safety and hygiene reasons, we do not accept returns of opened or used products. However, your satisfaction is very important to us. If you’re not completely happy with your purchase, please reach out to our customer care team at hello@rooorganics.com, and we’ll be happy to help with a refund or replacement.
What is your shipping policy?
We offer free shipping on all orders within the United States. Orders are typically processed within 1–3 business days, and you’ll receive tracking information as soon as your package is on its way.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you have an affiliate program?
Love Roo Organics? We’d love to partner with you. Our affiliates receive exclusive discounts, commission on sales, and fun gifts along the way. To apply, email hello@rooorganics.com with your Instagram or TikTok handle.
Any further questions?
If you have any further questions, please reach out to us at hello@rooorganics.com, and we will be more than happy to assist you!
